polk soundbar not connecting to wifi

Polk Soundbar Not Connecting to Wifi (Fixed)

Everyone like the Polk Soundbar due to its good sound quality and you can also add with it a subwoofer and speaker.

But unfortunately, the Polk Soundbar has some issues such as it is not connecting to the WiFi.

The Polk Soundbar does not connect with WiFi due to weak Wifi signals, an outdated firmware version, and many other reasons.

If your Polk soundbar not connecting to wifi, don’t need to return the soundbar to the store. You can fix it in a home easily. This article will be helpful for you if you will follow each step. 

How to Fix Polk Soundbar Not Connecting to Wifi

Reset Polk Soundbar 

If the Polk Soundbar not connecting to the Wifi it needs to reset. Mostly the minor issues become fixed due to resetting the device. 

For resetting the Polk Soundbar follow the below steps. 

  1. In the first step, turn on your Polk Soundbar. 
  2. Secondly, press and hold the Microphone button and volume down button at the same time for 10 seconds. 
  3. The blue light will flash around the power button which means it is reset. 

Wifi Signals

Check the connection between the Polk Soundbar and router. Sometimes the faulty connection between the router and soundbar brings the issues and it causes disconnecting from the Wifi.

For the most satisfactory Wifi connection, the router should be near the Polk Soundbar. Because If it is far off from the Soundbar then it causes poor signals.

The poor signal causes the disconnecting of the Wifi to the Polk Soundbar. Check the router after placing it close to the Polk Soundbar whether it gives proper signals and Wifi connects to the soundbar.

If your issue is not resolved after keeping the router near the Soundbar then move on to the next step. 

Use Band on Router 

Some people have a dual-band router that has 5Ghz and 2Ghz settings. The Polk Soundbar does not support the 5Ghz band.

Therefore the dual-band router causes a bad connection which trouble you. You will need to reset it to 2Ghz. 

For resolving the issue follow the below steps.

  1. In the first step, please Navigate to the router setting and turn off the 5Ghz, and then restart it.
  2. In the second step, turn off your Polk Soundbar, and turn it back on after 15 seconds.

Now check your Polk soundbar to whether it is fine for connection with Wifi. If the soundbar is still not connecting to Wifi then check its firmware version.

Detail of the new firmware version in the next step.

Update Polk Soundbar

After the update of the Polk soundbar, it works properly. Therefore you need to upgrade the firmware to the new version.

It is very simple to update the firmware’s new version. 

For it, you need to download the Polk Soundbar app from the google home page on the mobile. Now connect your soundbar with the smartphone and Internet. 

After connecting it will download the new version automatically overnight.

Final Thoughts

Fixing a Polk soundbar that no longer connects to wifi is possible at home. All you have to do is reset your soundbar, then check wifi signals and update the firmware to the latest version.

For most people, these steps will fix their Polk soundbar. However, if the issue persists then you should return it. You can do that by contacting to Polk support team. They will tell you each and everything about returning the soundbar.

How to Connect Polk Soundbar to Wifi

Here is how you can connect your Polk soundbar to wifi.

  1. Press the WiFi button on the surface of the Polk Soundbar.
    Now open the network setting of your smartphone. 
  2. There will be many connections but you have to tap on the name “Playfi” one time that’s your soundbar name. 
  3. Go to the Polk application and select your network and enter the WiFi password.

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