JBL Charge 5 Won’t Charge [Solved]
The Charge 5 is a stylish, small, and powerful Bluetooth speaker. It’s a perfect companion for the gym, the office, or even a night out. It is a great choice for people who want to bring their music with them wherever they go.
However, just like any other electronic device JBL Charge 5 stops charging. There may be many reasons why it is not charging. Such as software glitches, faulty charging cables, faulty batteries, and many others.
If your JBL Charge 5 is also not charging don’t be annoyed. Because in this article we have described how you can fix it.
Let’s get started!
How to fix JBL Charge 5 won’t charge
Reset JBL charge 5
If your JBL Charge 5 is not turning off you should first reset it.
There are four steps to reset the JBL Charge 5 speaker.
- In the first step, your JBL Charge should be turned on.
- Then press and hold the volume + and play button at the same time for more than 2 seconds.
- After a few seconds, the white light will flash around the power and Bluetooth buttons, and then the Speaker automatically powers off. Before it the powered off it releases a sound.
- Now we will again turn on the JBL Charge 5, for this press the power button again.
- The Speaker will turn on instantly in pairing mode, inside the Bluetooth button light will shine on and off, and the speaker make a short ring message. It means, now the JBL Charge 5 speaker is successfully reset.
Clean charger and charging port
If the JBL Charge 5 won’t charge it might be caused by dirt in the charging cable or charging port.
Maybe there is dirt in the charging cable or in the charging port due to which your speaker is not charging.
Therefore you should clean the charging cable and port. To clean them pour a little bit of rubbing alcohol on the cotton swab.
And carefully move on both of them. After cleaning plug the charger into your speaker to see whether or not it is charging.
Faulty charging cable
Check your Charging Cable between the charging port and connection point.
Most of the issues occur in this place because the charging cable mostly stays in a bent position.
If it is cracked then change the charging cable. It is far easier to replace it.
If you have a Type-C cable then you can also use it to charge the JBL Charge 5 with it.
Update firmware
First, you check your speaker has the latest software updated.
You can check about firmware updates on JBL mobile app. If it is not updated you should update it to the latest version.
Because it will remove minor issues and also increase your speaker’s sound quality.
To update firmware for the JBL Charge 5 you must do the following steps:
- For this purpose, you should have a mobile phone that is paired with a speaker via Bluetooth.
- Now download the JBL portable app from google (if you use the android mobile) or the Apple App Store ( if you use the iPhone).
- After downloading open the JBL Portable App and it will show the JBL Charge 5.
- At the last, tap the setting menu of JBL Charge 5 and update the latest firmware.
Damaged battery
Another reason why your JBL Charge 5 is not charging maybe its battery has been damaged. JBL Charge 5 has a lithium-ion battery to power the circuit.
And lithium-ion batteries can easily damage if you will expose your speaker to extreme hot or cold weather.
Also if you will use this speaker in the sauna its battery can also damage due to steam.
If you think your speaker is not charging due to a faulty battery then you should replace its battery.
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Final Thoughts
If neither of the above methods works for your JBL Charge 5. Then you should replace or return it.
You can return this speaker within 30 days of purchase. And follow the steps below to return your JBL Charge 5.
- First, you have to log in to your JBL account.
- After that click My orders and then Order details.
- Then tap the Return option and then select your JBL Charge 5.
How do I know if JBL charge 5 is charging?
When you plug the charger into your JBL charge 5 the LED indicator on it starts flashing white which means your speaker is charging. Also, when it starts charging it will heat up a little bit.
How do you charge a JBL Charge 5?
Here is how you can charge your JBL Charge 5.
- Plug USB-C or USB-A into the charging port of the speaker.
- And another end to the wall adapter.
- If the indicator LED starts blinking it means your speaker is charging.
