How to Fix JBL Connect app issues [SOLVED] – Android & IOS Devices
The JBL Connect app is a great way to manage your audio settings and customize your listening experience. However, some users have reported issues with the app crashing or freezing. If you’re experiencing this issue, don’t worry—there are a few easy ways to fix it. Read on to find out how.
How to fix JBL Connect app issues in Android Devices
JBL Connect is a great app for connecting your JBL Bluetooth speaker to your Android device. However, sometimes you may run into issues with the app not working properly.
1. Verify paired devices
One potential fix for this is to verify that your paired device is connected. To do this, open the Bluetooth settings on your Android device and make sure that the JBL speaker is selected as the paired device. If it is not, select it and then try using the JBL Connect app again.
If this doesn’t work, try restarting both your Android device and your JBL speaker. Once both devices are restarted, try using the JBL Connect app again.
2. Close Running Applications
If you’re having trouble with the JBL Connect app on your Android device, one thing you can try is to close all running applications. This can often help to resolve issues with apps that are frozen or otherwise not responding.
To close running apps, first, open the recent apps screen. You can do this by swiping up from the bottom of the home screen or by tapping the recent apps button (usually located to the left of the home button).
From here, simply swipe left or right to find the app you want to close. Once you’ve found it, simply swipe up on the app card to close it. You can also tap the X in the top corner of the app card to close it.
Repeat this process for any other apps you want to close. Once you’ve closed all your running apps, try opening the JBL Connect app again.
3. Restart the device
If you’re experiencing issues with the JBL Connect app on your Android device, one troubleshooting step you can try is to restart your device.
This will close any apps that may be running in the background and refresh the operating system, which may help to resolve any software conflicts that could be causing the problem.
To restart your device, simply press and hold the power button for a few seconds, then select the “Restart” option from the menu that appears. Once your device has restarted, open the JBL Connect app and see if the issue has been resolved.
4. Clear Application Data
If you are having issues with the JBL Connect app on your Android device, one thing you can try is to clear the application data. This will reset the app to its default settings and may fix any issues you are having.
To clear the application data, go to Settings > Applications > JBL Connect and tap the Clear Data button. Note that this will also remove any custom settings you have made in the app, so you may need to set those up again after clearing the data.
5. Uninstall Android App
If your JBL Connect app is not working properly, it may be due to a corrupt or outdated version on your Android device. Uninstalling and reinstalling the app can often fix these problems.
To uninstall the app, go to your device’s Settings menu and select “Apps.” Find the JBL Connect app in the list and tap on it. Then, tap on the “Uninstall” button.
Once the app has been uninstalled, you can reinstall it by going to the Google Play Store and searching for “JBL Connect.” Be sure to install the latest version of the app, as this will ensure that you have all of the latest bug fixes and features.
How to fix JBL Connect app issues in IOS (Apple) devices
Some users have reported issues with the app, such as not being able to connect to their speakers or the app crashing on IOS devices. Here are some possible solutions:
1. Verify Paired Device
One potential fix for these issues is to verify that the paired device is connected. This can be done by opening the Settings app on the iOS device and selecting Bluetooth.
If the speaker is not listed under My Devices, ensure that it is powered on and within range. If it is still not appearing, try restarting the iOS device and the speaker. Once the speaker appears under Bluetooth, select it and then try using the JBL Connect app again.
2. Close Running Applications
JBL Connect app issues in IOS devices can be fixed by closing running applications. In some cases, outdated or corrupt files can cause problems with the JBL Connect app.
By closing all running applications, you can ensure that the app has access to the latest files. To close running applications, double-press the Home button to bring up the multitasking bar.
Then, swipe up on each app to force it to close. Once all of the apps are closed, try opening the JBL Connect app again. If the problem persists, you may need to update your iOS version or delete and reinstall the app.
3. Uninstall the app
Another possible solution is to uninstall and then reinstall the app. To do this, go to the Settings app on your iOS device and select “General.” Next, select “Storage & iCloud Usage” and then “Manage Storage.”
Find the JBL Connect app in the list of apps and select “Uninstall.” Once the app has been uninstalled, restart your device and then reinstall the app from the App Store. This should fix any issues you were having with the JBL Connect app.
Conclusion
JBL Connect is a great app for connecting your JBL Bluetooth speaker to your Android device, but sometimes you may run into issues with the app not working properly.
If you’re having trouble with the JBL Connect app on your Android device, there are several troubleshooting steps you can try, such as verifying that your paired devices are connected, closing running applications, restarting your device, clearing application data, and uninstalling the Android app. If none of these steps work, you can contact customer support for help.
