5 Causes JBL Charge 3 keeps turning off [SOLVED]

Are you having trouble with your JBL Charge 3? If it keeps turning off on its own, you’re not alone. This issue can be frustrating and inconvenient, especially if you rely on your JBL Charge 3 for music on the go. But don’t worry, there are steps you can take to fix the problem.

The JBL Charge 3 is a popular portable Bluetooth speaker known for its long battery life, high-quality sound, and rugged design. It’s perfect for outdoor events, beach parties, or just jamming out at home. But when it starts turning off on its own, it can be a real nuisance.

In this blog post, we’ll walk you through the possible causes of the JBL Charge 3 turning off and offer troubleshooting steps you can try on your own. Our goal is to help you get your JBL Charge 3 working properly again, so you can enjoy all its features without any interruptions.

Possible causes for JBL Charge 3 keeps turning off

If your JBL Charge 3 keeps turning off on its own, it can be frustrating and inconvenient. But before you can fix the problem, it’s important to understand the possible causes. This will help you better troubleshoot and identify the root cause of the issue.

1. Low battery

One possible cause of the JBL Charge 3 turning off on its own is a low battery. If the battery is drained, the device will automatically turn off to save power. This is a normal safety feature, but it can be frustrating if you’re in the middle of listening to music or using the device for another purpose.

2. Water damage

Another possible cause of the JBL Charge 3 turning off on its own is water damage. The JBL Charge 3 is water-resistant, but it is not waterproof. If it gets wet, it can malfunction or even short out.

3. Faulty charging port

A faulty charging port or cable can also cause the JBL Charge 3 to turn off on its own. If the charging port is damaged or the cable is frayed or broken, it can prevent the device from charging properly.

4. Software issues

Software issues can also cause the JBL Charge 3 to turn off on its own. If the device’s software or firmware is outdated or corrupt, it can cause it to malfunction or shut down unexpectedly.

5. Hardware issues

Finally, hardware issues can cause the JBL Charge 3 to turn off on its own. This can include problems with the speaker itself, such as a damaged or malfunctioning component.

Hardware issues are often difficult to fix on your own and may require professional help to diagnose and repair. If you suspect a hardware issue, it’s best to contact the manufacturer or a certified repair technician for assistance.

Troubleshooting Steps for JBL Charge 3 keeps turning off

If your JBL Charge 3 keeps turning off on its own, there are several troubleshooting steps you can try to fix the problem. While these steps may not solve every issue, they can help you narrow down the cause and potentially fix the problem on your own.

1. Charge the device

The first step you can take is to check the battery level and charge the device if necessary. If the battery is low, the JBL Charge 3 will automatically turn off to save power.

To check the battery level, press and hold the volume down button and the power button simultaneously. A battery icon will appear on the display, showing the current battery level.

If the battery is low, connect the JBL Charge 3 to a power source using the supplied charging cable and adapter. If the battery is still low after charging, it may be time to replace it.

2. Ensure the JBL Charge 3 is dry

Another step you can take is to ensure the JBL Charge 3 is dry and free from water damage. The JBL Charge 3 is water-resistant, but it is not waterproof. If it gets wet, it can malfunction or even short out.

To check for water damage, inspect the device for any visible signs, such as discoloration or corrosion. If you find any, it’s best to seek professional help to avoid causing further damage to the device.

3. Test the charging port

You can also try testing the charging port and cable to ensure they are functioning properly. If the charging port is damaged or the cable is frayed or broken, it can prevent the JBL Charge 3 from charging properly.

To test the charging port, try using a different charging cable and adapter. If the JBL Charge 3 charges properly with the new cable, the original cable or adapter may be the problem. If the issue persists, it could be a problem with the charging port itself.

4. Updating the software

Another troubleshooting step you can try is updating the software and firmware. If the JBL Charge 3’s software or firmware is outdated or corrupt, it can cause it to malfunction or shut down unexpectedly.

To check for updates, open the JBL Connect app or visit the manufacturer’s website. Follow the prompts to install any available updates.

5. Reset JBL Charge 3

If none of the above steps fix the problem, you can try resetting the JBL Charge 3. This will restore the device to its default settings and may fix any software or firmware issues.

To reset the JBL Charge 3, press and hold the volume down button and the power button simultaneously for 10 seconds. The device will turn off and then turn back on, indicating that it has been reset.

Seek professional help

If you’ve tried the troubleshooting steps outlined in the previous section and your JBL Charge 3 is still turning off on its own, it may be time to consider seeking professional help. There are several options available to you, depending on the issue and your location.

Contact the manufacturer

One option is to contact the manufacturer for assistance. JBL offers customer support for its products through its website, email, and phone.

You can visit the JBL website to find the contact information for your specific region. When you contact customer support, be sure to have your JBL Charge 3’s serial number and any relevant information about the issue handy.

The customer support representative may be able to troubleshoot the problem with you and offer a solution or suggest a repair service.

JBL Charge 3’s warranty

It’s important to note that using an unauthorized repair service or attempting to repair the device yourself can void the JBL Charge 3’s warranty.

This means that if the device has any issues within the warranty period, you may be responsible for the cost of repairs. To protect your investment, it’s best to use an authorized repair service or contact the manufacturer for assistance.

Conclusion

In conclusion, we hope this blog post has helped you fix the issue of the JBL Charge 3 turning off on its own.

By following the troubleshooting steps outlined above, you can often fix the problem and get your JBL Charge 3 working properly again. We encourage you to try these steps before seeking professional help and thank you for reading.

If you have any additional questions or need further assistance, don’t hesitate to contact the manufacturer or a certified repair technician.